Private Rome City Walking Tour - Transfer Included

Terms and Conditions

PAYMENTS Eyes of Rome® prices are in US Dollars - $. If you prefer to be billed in another currency (including EUR/GBP/CAD/AUS) please get in touch with our office by emailing info@eyesofrome.com. Eyes of Rome® bookings require full or partial payments in advance depending on the selected services. Payment can be made online through our website, by phone, by invoice or via email. We accept PayPal, Bank Transfers and all major Credit Cards (Visa, MasterCard, American Express). In the event of any remaining balance at the end of your tour, payment can be made cash in Euros (EUR - €) to your guide or charged to your Credit Card in Dollars (USD - $). You can choose between two payment options at the time of your reservation: 1. PAY A DEPOSIT A down payment is only available for selected services purchased with Credit Card at least 3 days before the tour date. If you prefer to pay a deposit, then your remaining balance can be paid on the day of your tour. You can decide between a Cash payment (Euros only) or Credit Card payment (US Dollars): (i) Cash payment. Eyes of Rome® will calculate the remaining amount in Euros as per Google Currency Converter - https://www.google.com/finance/converter. We require a 24-hours’ notice for this option. The amount can be paid directly to your guide/driver at the end of your tour. (ii) Credit Card payment. The remaining balance will be charged on the same Credit Card provided during your booking in US Dollars on the day of your tour. 2. PAY FULL AMOUNT If you prefer to pay the entire amount at the time of your booking, you will be charged the amount in US Dollars right away. Tours purchased with less than 72-hours’ notice, or selected tours that require special openings can only be reserved by paying in full. REFUNDS, CANCELLATIONS AND AMENDMENTS POLICIES 1. EYES OF ROME ® STANDARD POLICY Our Standard Policy applies to most Eyes of Rome® tours. STANDARD POLICY CANCELLATIONS & REFUNDS Eyes of Rome® Standard Policy charges no Cancellation Fee for tours cancelled with more than 72 hours' notice. We operate a Full Refund Policy of the amount paid during the booking for cancellations made with 72-hours’ minimum notice. For client No-shows or tours cancelled with less than 72-hours’ notice, we reserve the right to charge the full price of the package. STANDARD POLICY AMENDMENTS In order to provide the highest level of service with our top guides and guaranteed tour schedules, amendments or changes require 72-hours’ minimum notice, and are subject to ticket availability for the new date. Eyes of Rome® will make every effort to accommodate your request whenever possible. 2. EYES OF ROME ® DOLCE VITA POLICY Eyes of Rome® Dolce Vita Policy consists of an upgrade to the Standard policy and is only available upon request. It can be purchased as an add-on for selected tours. The add-on allows clients to take advantage of more flexible conditions in case of cancellation or last-minute changes. This Policy does not apply to tours with our All Sales Final Policy. DOLCE VITA POLICY CANCELLATIONS & REFUNDS Eyes of Rome® Dolce Vita Policy charges no Cancellation Fee for tours cancelled with more than 24 hours' notice. We operate a Full Refund Policy of the amount paid during the booking for cancellations made with 24-hours’ minimum notice, even when it includes prepaid and already bought tickets. Only in case of client No-shows or tours cancelled with less than 24-hours’ notice, we reserve the right to charge the full price of the package. DOLCE VITA POLICY AMENDMENTS In order to provide the highest level of service with our top guides and guaranteed tour schedules, amendments or changes require 24-hours’ minimum notice, and are subject to ticket availability for the new date. However, Eyes of Rome® will make every effort to accommodate your request whenever possible. 3. EYES OF ROME ® ALL SALES FINAL POLICY Our All Sales Final Policy applies to a small selection of Eyes of Rome® tours. It always applies to: I. All tours for groups over 11 people. II. All tours that are requested at a different time and date than the ones available online. The following tours are offered with our All Sales Final Policy only: Vatican Special: Vatican First-Class: Secluded Gardens & Sistine Chapel Exclusive Vatican Museums After Hours VIP Experience Vatican Art & Breakfast Must Do: Borghese Gallery Colosseum Special Colosseum Special: Undergrounds & Arena Eyes of Rome Premiere: Villa Medici Just Outside Rome: Gandolfo Golf Cart Tour Etruscan Highlights Of Tarquinia With Private Driver Service Experiences: Create Your Own Tour Discovering Florence: Best of Florence Tour Our All Sales Final Policy also applies to the following Tour Extensions: Gelato Class Handicraft Workshop - Be an Artist for a Day Jewish Secrets and Hebrew Lapidary ALL SALES FINAL POLICY CANCELLATIONS & REFUNDS Eyes of Rome® All Sales Final Policy does not allow any cancellations or refunds for services purchased. ALL SALES FINAL POLICY AMENDMENTS Eyes of Rome® All Sales Final Policy does not allow amendments.