Private Vatican Museums & Hidden Gems - Transfer Included

Terms and Conditions

Our complete Terms and Conditions can be found by following this link: https://www.eyesofrome.com/terms-and-conditions PAYMENTS Eyes of Rome® prices are in US Dollars - $. If you prefer to be billed in another currency (including EUR/GBP/CAD/AUS) please get in touch with our office by emailing info@eyesofrome.com. Eyes of Rome® bookings require full or partial payments in advance depending on the selected services. Payment can be made online through our website, by phone, by invoice or via email. We accept PayPal, Bank Transfers and all major Credit Cards (Visa, MasterCard, American Express). In the event of any remaining balance at the end of your tour, payment can be made cash in Euros (EUR - €) to your guide or charged to your Credit Card in Dollars (USD - $). You can choose between two payment options at the time of your reservation: 1. PAY A DEPOSIT A down payment is only available for selected services purchased with Credit Card at least 3 days before the tour date. If you prefer to pay a deposit, then your remaining balance can be paid on the day of your tour. You can decide between a Cash payment (Euros only) or Credit Card payment (US Dollars): (i) Cash payment. Eyes of Rome® will calculate the remaining amount in Euros as per Google Currency Converter - https://www.google.com/finance/converter. We require a 24-hours’ notice for this option. The amount can be paid directly to your guide/driver at the end of your tour. (ii) Credit Card payment. The remaining balance will be charged on the same Credit Card provided during your booking in US Dollars on the day of your tour. 2. PAY FULL AMOUNT If you prefer to pay the entire amount at the time of your booking, you will be charged the amount in US Dollars right away. Tours purchased with less than 72-hours’ notice, or selected tours that require special openings can only be reserved by paying in full. REFUNDS & CANCELLATION Eyes of Rome® charges no Cancellation Fee for most tours cancelled with more than 24 hours' notice. We operate a Full Refund Policy of the amount paid during the booking for cancellations made with 24-hours’ minimum notice. However, for selected tours that require advance booking of tickets, Eyes of Rome® reserves the right to keep the amount spent on tickets and reservations purchased in advance on your behalf. Nevertheless we assure you that we will make every effort to resell tickets and reservations purchased on your behalf in order to avoid you having to pay for them- our main priority is to ensure your satisfaction. For client No-shows or tours cancelled with less than 24-hours’ notice, we reserve the right to charge the full price of the package. In order to provide the highest level of service with our top guides and guaranteed tour schedules, amendments or changes require 24-hours’ minimum notice. Eyes of Rome® will make every effort to accommodate your request whenever possible, with no Cancellation Fee. In the event that tickets have been already purchased in your name and can not be moved to a different date or time, please be aware that we might need to purchase new admission tickets for you and the new cost will be added to your bill. Depending on the circumstances we will make every effort to find the most economic solution for you.